Pos Malaysia will increase its domestic postal rates from 1st. July 2010 in its strategy to improve productivity and efficiency. This means that a standard mail weighing up to 20 grams will be increased from 30 sen to 60 sen,( a 100% increase) and for up to 50 grams, it will be revised from 40 sen to 70 sen. Its group managing director/chief executive officer Datuk Syed Faisal Albar said the increase would provide additional funds for the company to provide better services on par with international best practices. So its efficiency and services have been sucks all along. No wonder I have lost my entitlement for rights issues of shares. There was never this problem before, but lately I have been told by my remisiers that many share holders had complained that they did not receive their entitlements. Obviously Pos Malaysia fouled up and did not deliver. And with numerous complaints about late mails, damaged parcels, loss mails and many others, what justification has Pos Malaysia for raising its rates? Just because it has not increased its rates since 1992? Just because it's rate is the second lowest in Asean after Thailand? Why not compare quality of service?
Syed Faisal also said “The restructuring of the salary for postmen and counter clerks will be done concurrently with the increase in postal rates.” Shouldn't it be the other way round? - improve efficiency first followed by increase in salary as an incentive or reward. But now that the increase has been promised, what is there to strive for? Do also get, don't do also get.
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